Most people likely think of assertiveness as “speaking up”—honestly expressing how they feel, standing up for themselves, and finding the courage to say no. This traditional form of social ...

Everyone is familiar with the concept of assertiveness: the sweet spot between aggressive and passive communication characterized by direct, respectful conversation. Yet few can accurately gauge just ...

Everyone communicates differently—even in the workplace. According to Princeton University, there are four main communication styles: passive, passive-aggressive, aggressive and assertive. An ...

Even the most confident and compelling speakers can work against themselves by allowing certain credibility-killing words and vocal habits to creep into their presentations. As a presentation skills ...

There are times when leaders must focus on directives and require behaviors with immediate effect rather than working to influence individuals toward a desired action or behavior further down the road ...

Getting people to respect you is easy if you learn how to be more assertive by improving your communication skills the right way. A common misconception is that you need to act like an extrovert to ...

I have been called aggressive many times when I was simply trying to do my job well. If you have ever run into that mislabeling, or misinterpretation, or feel like you’ve been told to watch your tone, ...

My own experience understanding the need for assertiveness in business was working for a professional practice of accountants. Back in the 1990s in that fee earning type of culture, if you were not a ...