Salesforce and NetSuite are among the best CRMs in 2025. We compared their pricing, features and more to help you determine ...

CRM systems are bulging at the seams with increasing numbers of new Web technologies and hundreds of thousands of new users. This combination can place a stranglehold on CRM to the point major data ...

Learn how to choose and implement flexible CRM software for your small business and which systems might work best for your company.

Tracking which customer spoke to which salesperson or service representative, and what they wanted, is critical to retaining and growing your customer base. While many major corporations spend ...

The customer relationship management (CRM) industry started as a way for companies to turn paper-based contact information into digital files. As the industry evolved, CRM became a cohesive way to ...

Many CRM systems are "live," though far fewer are raging successes. User adoption, lack of demonstrable ROI, and escalating maintenance and support costs plague those firms that have effectively ...

Constructive continues to add new features to its Partnerpedia family of online partner-community solutions. The latest is lead-management capabilities for the Partnerpedia Open Community and Private ...