Customer service is the backbone of any business. Personal interaction influences customer loyalty. To enhance service quality, call recording is a simple yet powerful tool. By analyzing interactions, ...

In September, the Neon app briefly became a sensation on app download charts by promising to pay users for recording and sharing their phone calls. Then it abruptly went offline amid controversy over ...

Google Pixel phones have various call recording features, but they were limited on a regional basis until November, when Google expanded basic call recording worldwide. Now, Pixel users can record ...

After subtly updating the help page on Call Recording, Google seems to be gearing up to bring the full recording to some Pixel devices in more regions. Earlier this month, Google was spotted updating ...