NORFOLK, Va. -- Let's say you buy a phone and it breaks, who fixes it? It turns out that your options are pretty limited. That's why consumer advocates are putting a renewed pressure on manufacturers, ...

Consumer choice modelling seeks to elucidate how individuals make decisions when faced with multiple product or service alternatives. This field encompasses the study of cognitive processes and ...

An examination of the privacy debate reveals a number of myths that need to be challenged and dispelled by informed consumers, nonprofits, and legislators. Those myths include: Profits are at odds ...