As violence becomes more prevalent in healthcare settings, it’s important to learn proper de-escalation techniques. This should always be the first response to any potential aggression or violence.

As a senior instructor for the National De-escalation Training Center, I train law enforcement officers how to de-escalate situations that have the potential to turn violent. A couple of weeks ago I ...

Many people, within the course of their employment, encounter individuals who potentially pose a threat to themselves or others. This dilemma is faced by security professionals, healthcare ...

The Canton Police Department is providing de-escalation training to its officers over four weeks. The training, funded by the U.S. Department of Justice, focuses on using communication and ...