Nobody could have turned over a card pre-2020 and realized the drive-thru would soon become the separator between brands that held the wire during COVID-19, and those who suddenly had lines jamming ...

This video follows a bold experiment where 100 drive thru workers are asked for bizarre “banned” items to see how they react. Viewers watch real time responses ranging from confusion to laughter to ...

Fast-food drive-thrus may not be getting much faster, but they’re getting smarter, and friendlier staff might still matter more than artificial intelligence, a new report found. The 25th Annual ...