The top-ranked consultants who not only survive but are thriving in the current demanding business world work with desire and dedicate themselves to understanding the client, the business segments, ...

Forbes contributors publish independent expert analyses and insights. I write about tech that impacts my small business - and yours. When you use a project management system, your teams are able to ...

Nutshell reports that choosing a simple CRM involves matching industry needs, prioritizing core features, and testing user ...

The future of customer relationships depends more on context than transactions. And this trend is accelerating, driven by the integration of social media into customer relationship management (CRM), ...

When it comes to data, corporations continue to struggle with two conflicting goals. On one hand, they want to collect and consolidate information to streamline their operations. On the other, data ...

Most businesses today have a customer relationships management (CRM) system. Sales teams track leads, log calls, send quotes and move deals through pipelines. On the surface, it looks like things are ...

REDMOND, Wash. — May 22, 2008 — Microsoft Corp. today announced that American of Martinsville, a Virginia-based contract furniture manufacturer, will closely integrate Microsoft Dynamics AX 4.0 and ...