Buying open box, refurbished, or recertified merchandise at a discount carries an inherent risk, though vendor or manufacturer inspections and appropriate return policies are supposed to be mitigating ...

Newegg stumbled into a bit of trouble earlier this week after shipping a damaged motherboard to customers and refusing to offer them a refund. The company has since backtracked and updated its return ...

Hardware reviewer site Games Nexus has bent Newegg to its will, to the benefit of everyone who likes to buy, and possibly return, open box items. Share on Facebook (opens in a new window) Share on X ...