One of the most useful shifts in my own thinking has been letting go of the idea that organizational design is something you ...
Working on the business model is a fundamental part of pretty much every "lean startup" program, which makes it a fundamental part of pretty much every accelerator and incubator. Research from INSEAD ...
Henry Mintzberg is a Canadian management theorist who focused on what managers actually do at work. He described 10 everyday roles that managers play, grouped into three types: working with people ...
To design an effective software engineering organization that delivers business value, software engineering leaders should begin by understanding the IT operating model (ITOM) targeted by their CIO.
In Person Held at the Gleacher Center, 450 N. Cityfront Plaza Drive, Chicago, IL 60611. Gleacher Center, Chicago Investment Fee (in USD) Investment includes tuition and course materials, along with ...
No one formula exists for designing a customer experience organization. Many considerations do, however. I’ve heard from countless CX executives, both seasoned and new, about how much more successful ...
As requested in Section 1544 of the FY2025 National Defense Authorization Act, a National Academies of Sciences, Engineering, and Medicine consensus study will conduct an "evaluation of alternative ...