Bar none, the leadership of an organization is the most critical variable affecting how it regards crisis management and accordingly whether one is proactive or reactive in responding to crises. The ...

Our language reveals our mindset. For decades, we've talked about "change management" and "change readiness"; terms that betray a fundamentally reactive stance. We manage what happens to us. We get ...

Since its conception, the fire service has been operated on one global idea. When something happens, we react and respond. This principle makes sense given the reason why fire departments across the ...

As firefighters, you dedicate your careers to protecting lives and property. But somewhere along the line, one critical asset gets neglected—your mental health. Historically, the first responder ...