NEW YORK — With new options and conveniences, there’s never been a better time for shoppers. As for workers … well, not always. The retail industry is being radically reshaped by technology, and ...

It’s a common headache: Shoppers comb through the cavernous aisles of a massive Walmart store, unable to find what they’re looking for. Soon, some will be able to follow a blinking light to the right ...

Autonomous robots are taking over Walmart. Well, they are at least taking over more than a few locations. The behemoth retail chain is testing out shelf-scanning robots in more than 50 stores. The ...

Forbes contributors publish independent expert analyses and insights. Economics professor and wearer of many hats. I have no shortage of things I think other people should do or believe. Heck, my job ...