In Consumer Reports’ labs, we design tests that identify which products are the best at what they do. But to find out which ones are also the most reliable and make customers the happiest, we rely on ...

In order to serve your customers better, you have to know them better, making the best strategies customer-centric. Conducting surveys and questionnaires give your brand access to information needed ...

A behind-the-scenes blog about research methods at Pew Research Center. For our latest findings, visit pewresearch.org. The longer a survey is, the fewer people are willing to complete it. This is ...

With the midterm elections in the recent past and less than 12 months to presidential primary voting, many Americans have already taken part (or will shortly) in online and telephone surveys. These ...

One of the most commonly-used measurement tools in psychology research and practice is what’s called the patient-reported, or self-reported, test. This method involves giving a patient, client, or ...

WorkTango reports that employee engagement surveys can help leaders take actionable steps to foster a motivated workplace.

Patients for Patient Safety US, which formed in 2005, has designed patient-reported experience and outcome survey questions specific to care for older adults. The nonprofit organization said Feb. 17 ...