RALEIGH, North Carolina (WTVD) -- EDITOR'S NOTE: AT&T issued a statement after this story aired Monday evening: "We worked with Mr. Lim and Ms. Dowell to quickly resolve their concerns and apologized ...

LOUISVILLE, Ky. (WDRB) -- For years, Verizon and AT&T were the top-rated cell carriers, but new surveys show some other brands with higher rankings and lower prices. Before you think about making the ...

GREENSBORO, N.C. — With the debut of the new iPhone, a lot of us are looking at our own phones and our cell plans to see if there's something better out there. Within the last couple of months, both ...

Nov. 14 -- In this week's Cybershake, we look at how new federal rules will make it easier — but not necessarily cheaper — for consumers to switch cell phone service providers. Plus, we get a glimpse ...

While having an eSIM is convenient, it comes with hidden pain points depending on your telecom operator. The biggest inconvenience is that, unlike physical SIMs, eSIMs are tied to your smartphone ...

When people talk about cutting their phone bill in half, it usually sounds too good to be true. Yet stories like one user , switching from Verizon’s $240 a month for four lines to Spectrum’s $135 for ...

(TNS) — Massachusetts Attorney General Andrea J. Campbell has joined with colleagues in more than a dozen states who are calling on federal regulators to make it easier for people to switch their cell ...

Samuel has spent years writing about mobile carriers and their networks following a stint working as a technician in a carrier phone store. Whether it's helping people avoid 36-month payment plans, or ...

T-Mobile is offering new promotions ahead of the holiday season to attract new customers. The company promises a 15-minute switching process per line and same-day device delivery through DoorDash. New ...

They sold us a vision of the future, and it was perfect. In it, your phone connects to the network as easily as saving a photo. You could land in a new country and be online before the wheels touch ...

eSIMs, short for electronic SIMs, are much more convenient than physical SIMs, especially if you often switch phones and travel, and manage multiple numbers. eSIM was first introduced way back in 2010 ...