Long wait time on Verizon chat and Verizon Customer Service today? Following a massive Verizon outage on Wednesday, Jan. 14, customers will get a small credit today if they log into My Verizon app, ...

Verizon offered a standard $20 credit per account after last week’s outage. However, some customers were reportedly able to get higher compensation, $200 in one case, by contacting customer service.

Starting around 8 p.m. CT Tuesday, Verizon customers across Oklahoma City reported outages in their services, according to downdetector.com. Users from New York City, Chicago and Phoenix also reported ...